We want you to be fully satisfied with your order. Please read our refund guidelines below:
Eligible Returns:
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Unopened, non-perishable items can be returned within 10 days of delivery.
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Products must be in original packaging and in sellable condition.
Non-Returnable Items:
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Perishable or frozen food items
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Opened or used items
How to Request a Return:
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Email contact@denikkyafricanfoods.com with your order number and reason for return.
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If approved, we'll provide a return address. Customer is responsible for return shipping unless the item is faulty.
Refunds are processed within 5–7 business days after we receive your item.